Shipping policy
Last Updated: February 25, 2025
At Notion Home Store, we strive to ensure your order is delivered quickly and securely. Below is our shipping policy, including processing times, shipping options, and important details about your delivery.
1. Order Processing
- Orders are processed anywhere from 2 - 5 business days (excluding weekends and holidays) after payment is received. Exact processing time is based on order size.
- You will receive a confirmation email once your order has shipped.
- Processing times may be extended during peak seasons or promotions.
2. Shipping Rates & Delivery Estimates
- We offer standard and expedited shipping options at checkout.
- Shipping costs are calculated based on order weight, destination, and chosen shipping method.
- Estimated delivery times:
- Standard Shipping: 5 business days
- Expedited Shipping: 3 business days
- International Shipping: Varies by destination
3. International Shipping
- We ship worldwide to select countries.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- International delivery times may vary due to customs processing and local carrier delays.
4. Order Tracking
- A tracking number will be provided once your order has shipped.
- You can track your order via the carrier’s website using the tracking link in your shipping confirmation email.
5. Lost or Stolen Packages
- Notion Home Store is not responsible for lost, stolen, or mis-delivered packages once they have been marked as delivered by the carrier.
- If your package is missing, please contact the shipping carrier to file a claim.
- If additional assistance is needed, reach out to us at [Your Email Address].
6. Delayed Shipments
- While we strive for timely delivery, unexpected delays due to weather, customs, or carrier issues may occur.
- If your order is significantly delayed, please contact us for further assistance.
7. Incorrect Shipping Information
- Customers are responsible for providing accurate shipping details.
- Orders shipped to an incorrect address due to customer error cannot be refunded or reshipped without additional shipping costs.
- If you need to update your address, please contact us as soon as possible before your order is processed.
8. Returns Due to Undeliverable Address
- If a package is returned due to an undeliverable address, the customer may be responsible for additional shipping fees to reship the item.
- If the order is not reshipped, a refund (excluding shipping costs) may be processed.
For any shipping-related inquiries, please contact us at:
Notion Home Store
hello@notionhomestore.com
By placing an order with Notion Home Store, you agree to this Shipping Policy.
