1. What types of pillow covers do you offer?
We offer a curated selection of designer pillow covers, including exclusive in-house patterns, versatile solids, classic stripes, plaids, and textured accents with tassels and fringe.

2. Do your pillow covers come with inserts?
No, our pillow covers are sold separately. We recommend using a high-quality pillow insert that is 2 inches larger than the cover for a full, plush look.

3. How do I care for my pillow covers?
Most of our pillow covers can be spot-cleaned or gently hand-washed. Please check the care instructions on each product page.

4. What size pillow insert should I use?
For the best fit, we recommend using an insert that is approximately 2 inches larger than the pillow cover. For example, a 20" x 20" cover pairs well with a 22" x 22" insert.

5. How long does it take to process and ship my order?
Orders are typically processed within 3-5 business days. Shipping times vary based on location and selected shipping method. You can find more details in our Shipping Policy.

6. Do you offer international shipping?
Yes! We ship worldwide. Customers are responsible for any customs fees or import taxes. Delivery times may vary based on destination and customs processing.

7. Can I return or exchange my order?
We accept returns within 14 days of delivery as long as the item is unused and in its original condition. Please refer to our Refund & Return Policy for full details.

8. What if my item arrives damaged or defective?
If you receive a damaged or defective item, please contact us within 7 days of delivery with photos, and we’ll be happy to provide a replacement or refund.

9. Will the pattern and color match exactly what I see on the website?
Due to variations in screen settings and the nature of fabric printing, slight differences in color and pattern placement may occur. These variations are not considered defects.

10. Do you offer trade pricing or wholesale?
We offer trade pricing for interior designers and industry professionals, but we do not offer wholesale. If you're interested in applying for a trade account, please contact us at hello@notionhomestore.com

11. Do you offer fabric samples?
Yes! We offer fabric samples so you can see and feel the material before making a purchase. Please note that due to the nature of the fabric printing process, we cannot guarantee an exact match between the sample and the final product.

12. How can I contact you?
You can reach us at hello@notionhomestore.com for any inquiries. We're happy to help!